Every ambulance rushing down the street is part of a bigger story: a neighbor in distress, a rapid response by skilled professionals, and a network working to save a life. Inside the medic unit, paramedics are not only treating patients, but at the same time documenting critical information about the… [ Keep reading ]
Small business owners face a “black hole” of different regulatory agencies and unclear processes to open a new location in Seattle. Too often, small business owners sign a lease with little understanding of all the requirements to remodel a space for their needs. Requirements across agencies can add up such… [ Keep reading ]
At the City of Seattle, we’re leaning in on AI and learning how emerging technologies can help us deliver faster, fairer, and more accessible services for residents. Last March, the AI House launched on Seattle’s downtown waterfront as a public-private partnership dedicated to growing Seattle’s next era of AI, bringing together… [ Keep reading ]
In October, I joined peers from around the world at the Public Innovators Network Summit 2025, hosted by the Bloomberg Center for Public Innovation at Johns Hopkins University in Baltimore, Maryland. The summit brought together local government innovation leaders to exchange ideas, strengthen networks, and share strategies for transforming public… [ Keep reading ]
CiviForm has received over 50,000 applications for City benefit and discount programs to connect families with everything from fresh food and childcare to transit passes and home repairs This fall, the City of Seattle’s CiviForm platform was named one of Time Magazine’s Best Inventions of 2025 and also reached the… [ Keep reading ]
This month, Seattle’s Innovation & Performance Team partnered with the Seattle Department of Construction and Inspections and the AI2 Incubator to host our second Community Innovation Hackathon at the AI House on Seattle’s waterfront. At this event, teams were challenged to envision the use of data and AI tools to… [ Keep reading ]
This month, Seattle’s Innovation & Performance Team convened an incredible group of technologists, students, nonprofits, and startups at the AI House on Seattle’s waterfront. At this event—the first in the new Community Innovation Hackathon Series—we challenged local innovators to leverage AI to help us connect teens with the programs and… [ Keep reading ]
What happens when young people are directly involved in building solutions for themselves and their peers? This summer, we had the privilege of finding out by hosting two Seattle Youth Employment Program interns to support our Youth Connector initiative. Research shows that being involved in sports, clubs, internships, and other… [ Keep reading ]
“With the [pandemic recovery] funding we were able to provide a necessary space for youth to have the opportunity to meet in a safe and dynamic space. We also were able to hire two House Managers for the rehearsals and then the performances, as well as hiring an in-house cleaning… [ Keep reading ]
From cutting application times by 80% to an ad campaign that quadrupled website visits, Seattle is making great strides to transform how residents apply for benefits and discounts. At the heart of this effort is CiviForm, a one-stop-shop portal makes applying for multiple benefit programs simpler, faster, and more accessible… [ Keep reading ]
