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Seattle receives national recognition for data-driven decision making, joins international City Data Alliance

June 21, 2023

This week, Mayor Bruce Harrell celebrated national recognition for Seattle’s exceptional use of data in its government and policy after the City received a prestigious award from What Works Cities and Bloomberg Philanthropies. Seattle achieved Gold Certification after demonstrating a dedication to making data-informed decisions that generate better outcomes for… [ Keep reading ]

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Automating fire department EMS data to inform treatment of cardiac arrests

December 3, 2022

“Innovation & Performance provides a one-stop shop for a growing number of data sources, allowing easy analysis, visualization, and export. We are already seeing the benefits of this system as it reduces manual, repetitive data analysis and provides a window for department leadership into trends and hotspots.” – Jon Ehrenfeld,… [ Keep reading ]

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CiviForm: Streamlining Access to Affordable Seattle

December 3, 2022

“When trying to get help, how frustrating would it be to have to confirm, over and over again, that you’re poor?” Georgetown University master’s students interviewed more than 10 stakeholders about the development and rollout of CiviForm for the City of Seattle. This summary describes how CiviForm can serve as… [ Keep reading ]

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Streamlining access to City affordability programs

December 3, 2021

The Need While current City benefit programs might not close the affordability gap entirely, they can help to reduce monthly expenses for Seattle residents. Most benefit programs require documentation to prove identify and income to qualify for programs. Some programs share information between them, many do not. In addition, community-based… [ Keep reading ]

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Delivering an accessible and customer-friendly COVID-19 testing experience

December 3, 2020

The Need The Seattle area was the initial U.S. epicenter of the COVID-19 pandemic, and the City quickly took steps to isolate and control the virus. Our colleagues in the Seattle Fire Department developed experience conducting COVID-19 tests for first responders and Long-Term Care Facility residents and workers. Around the… [ Keep reading ]

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Measuring the City’s performance through residents’ eyes

December 3, 2019

“Seattle took its commitment to governing with data and evidence one step further by launching Performance Seattle, a new centralized dashboard where residents can see what their City is doing to serve their residents in seven key priority areas…Residents can now keep track of how well the City is meeting… [ Keep reading ]

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Using behavioral science to increase program enrollment

December 3, 2019

With evidence from the previous pilots in hand, Seattle offered residents the option to self-certify their income in March, confident it would boost enrollment. And it has done just that, providing financial relief to those in need during an unprecedented crisis. – What Works Cities The Need Seattle’s Utility Discount… [ Keep reading ]

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