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Posts tagged with case studies Archives - City Innovation Hub

Unlocking emergency medical services data: how the City of Seattle built and shared a life-saving tool

Every ambulance rushing down the street is part of a bigger story: a neighbor in distress, a rapid response by skilled professionals, and a network working to save a life. Inside the medic unit, paramedics are not only treating patients, but at the same time documenting critical information about the… [ Keep reading ]

Small Business Support: Demystifying and Improving Small Business Permitting

Small business owners face a “black hole” of different regulatory agencies and unclear processes to open a new location in Seattle. Too often, small business owners sign a lease with little understanding of all the requirements to remodel a space for their needs. Requirements across agencies can add up such… [ Keep reading ]

Measuring the Impact of Seattle’s COVID-19 Recovery Investments

“With the [pandemic recovery] funding we were able to provide a necessary space for youth to have the opportunity to meet in a safe and dynamic space. We also were able to hire two House Managers for the rehearsals and then the performances, as well as hiring an in-house cleaning… [ Keep reading ]

Modernizing Procurement for Efficiency and Equity

“The buying power of a city the size of Seattle can help influence private industry to really consider companies that maybe they would not have looked at to provide a product or service. That’s how they can make a difference in the marketplace.” -WMBE contractor Facing a fragmented and manual… [ Keep reading ]

Centering Youth Voice to Inform Seattle’s Youth Mental Health Investments

“You have to invest time in seeking out resources, and I’m not always knowing where to go.” –Seattle Public Schools student Seattle’s youth are experiencing growing mental health challenges, while families and providers navigate a fragmented system of services. To make effective investments, City leaders recognized the need to better… [ Keep reading ]

Seattle announces winners of first Open Data Mini-Hackathon, launches One Seattle Data Strategy

Today, the City of Seattle hosted a mini-hackathon competition to engage data scientists, students, and community members with the City’s Open Data portal as part of the new One Seattle Data Strategy. The event was held at Tableau’s Fremont headquarters, hosted by Salesforce. The mini-hackathon challenged participants to build a… [ Keep reading ]

Seattle shares results of user research projects to improve City services

City of Seattle staff recently shared results from five high-priority user research projects aimed at improving delivery of public services. These projects were completed through Seattle By Design, a pilot program that connected a cohort of volunteer experts with City staff to answer questions and make recommendations using best practices… [ Keep reading ]

Automating fire department EMS data to inform treatment of cardiac arrests

“Innovation & Performance provides a one-stop shop for a growing number of data sources, allowing easy analysis, visualization, and export. We are already seeing the benefits of this system as it reduces manual, repetitive data analysis and provides a window for department leadership into trends and hotspots.” – Jon Ehrenfeld,… [ Keep reading ]

CiviForm: Streamlining Access to Affordable Seattle

Georgetown University master’s students interviewed more than 10 stakeholders about the development and rollout of CiviForm for the City of Seattle. This summary describes how CiviForm can serve as a model for innovation in the City and how, with continued investment, it will connect Seattle residents to essential services. Background… [ Keep reading ]

Designing Equitable Distribution of the COVID-19 Vaccine

“Seattle has become the first major American city to reach its goal of fully vaccinating 70% of residents 12 and older, helping push Washington toward its overall vaccination and reopening targets.” – Seattle Times, 6/9/2021 The Need The City observed vaccine allocation being rolled out by the Federal and State… [ Keep reading ]